Shipping policy
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Once your order has been shipped, you will receive a tracking number via email or SMS.
Please note: Orders placed on weekends or public holidays will be processed the next working day.
Domestic Shipping (Pakistan)
Estimated delivery time: 2–5 business days, depending on your location.
International Shipping
Currently, we do not offer international shipping.
We are working to expand our delivery network soon.
Delays
Delivery times may vary due to factors beyond our control, such as weather conditions, courier delays, or public holidays. We appreciate your patience and understanding in such cases.
Tracking Your Order
Once your order has been dispatched, you will receive a tracking link to monitor your shipment status in real time.
Wrong Address Disclaimer
Please ensure your shipping address is accurate and complete before confirming your order. Rang e Haya is not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at rangehaya.support@gmail.com so we can assist you promptly.